Author Topic: Wrong number of games in my betslip after winning  (Read 272 times)

firstclassupper

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Wrong number of games in my betslip after winning
« on: January 26, 2019, 08:23:15 PM »
This is just to bring to your notice about my displeasure on how merrybet changed my betslip after winning. i placed an accumulator on 13 games and after winning i discovered that my betslip has been changed to 14 games to include a loss, thereby ensuring i lost the bet. I am really disappointed as i am one of your biggest customers who has actually lost so much on your platform. The first major win i have, has now been destroyed with a game i never included in my slip.
I want to believe this was a mix-up and that something will be done about it urgently.

Account name: firstclassupper
bet id: 229754101
wrong game that was added: Soccer, England, National League North
                                                   Brackley Town - Bradford Park Avenue

                                                        Handicap 0:2

                                            Bradford Park Avenue (0:2)

ufuomamerrybet

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Re: Wrong number of games in my betslip after winning
« Reply #1 on: January 28, 2019, 11:34:34 AM »
Dear Sir,

Kindly note that the system cannot stake a game for a customer.

Regards.