Author Topic: Deposit Not Credited  (Read 725 times)

CodeHouse

  • Newbie
  • *
  • Posts: 23
  • Welcome to Merrybet Forum
    • View Profile
Deposit Not Credited
« on: August 20, 2018, 02:25:25 AM »
Good day, I made a deposit to my bet account but I haven't been credited after a successful fund transfer. Transaction details are as follows:

Date of Payment: 19/8/2018
Amount: 940
Username: CodeHouse
User ID: 368614

Transaction:
Acct: 0117552664
Amt: 940.00 DR
Desc: -- -MBG      www.merrybet.LANGSTAN9999121257


Kindly treat as urgent, thanks.
« Last Edit: August 20, 2018, 08:36:22 AM by CodeHouse »

ufuomamerrybet

  • Administrator
  • Hero Member
  • *****
  • Posts: 923
  • Welcome to Merrybet Forum
    • View Profile
Re: Deposit Not Credited
« Reply #1 on: August 20, 2018, 10:54:28 AM »
Dear Sir,

Kindly forward the transaction ID. Itís a code that starts with MBG and can be gotten from the debit alert the bank sent to you or log into your Merrybet account through the computer version, click on account, click on transfers, type in the date of payment and get the transaction ID.

Regards.

CodeHouse

  • Newbie
  • *
  • Posts: 23
  • Welcome to Merrybet Forum
    • View Profile
Re: Deposit Not Credited
« Reply #2 on: August 20, 2018, 11:19:31 AM »
You sent your reply as at 10:54:28 AM, my message was sent at an earlier time with the MBG you requested, this  is 11:12AM, I want to assume you didn't see the MBG transaction ID I sent before your reply? Anyways I am just stating the obvious, not that I want be a pain to you this morning, keeping in mind that your daily routine can be very tasking and we all sometimes get frustrated with our jobs because of too many obligations.

Keep up the good work, as I look forward to seeing my account credited.

Thanks

CodeHouse

  • Newbie
  • *
  • Posts: 23
  • Welcome to Merrybet Forum
    • View Profile
Re: Deposit Not Credited
« Reply #3 on: August 20, 2018, 01:15:20 PM »
Here are the two transactions for N940.00 today 20/08/2018 but both statuses reads "failed"

TRANSACTION ID: 10619937   
   
TRANSACTION ID: 10619939

Username:CodeHouse

ufuomamerrybet

  • Administrator
  • Hero Member
  • *****
  • Posts: 923
  • Welcome to Merrybet Forum
    • View Profile
Re: Deposit Not Credited
« Reply #4 on: August 23, 2018, 09:42:30 AM »
Dear Sir,

Kindly note that your details have been forwarded for resolution. Kindly exercise patience, as i await feedback.

Regards.

Pawic2006

  • Newbie
  • *
  • Posts: 1
  • Welcome to Merrybet Forum
    • View Profile
Re: Deposit Not Credited
« Reply #5 on: August 23, 2018, 11:38:52 PM »
Deposit '' initialization '' error
User name : Pawic2006
Customer ID: 854340
Transaction ID : 10648647
(webpay deposit of  5000 naira)
Date and time : 2018-08-23, 22:01.
Please try and resolve it since you don't pick calls. Gud nite.

Urgent please

ufuomamerrybet

  • Administrator
  • Hero Member
  • *****
  • Posts: 923
  • Welcome to Merrybet Forum
    • View Profile
Re: Deposit Not Credited
« Reply #6 on: August 24, 2018, 10:17:32 AM »
Dear Sir,

Kindly note that your account has been funded.

Regards.