Author Topic: HOW DO I CLOSE MY ACCOUNT?  (Read 3432 times)

benbela1

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HOW DO I CLOSE MY ACCOUNT?
« on: June 20, 2015, 07:48:56 AM »
Please if I want to close my account with merrybet how do i do it?

If i ve two account and want to close one how do I do it?

LydiaMerrybet

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Re: HOW DO I CLOSE MY ACCOUNT?
« Reply #1 on: June 22, 2015, 09:40:41 AM »
Hello Benbela1,
Kindly login, click on "settings" then "closing account" OR, you could forward the username for us to deactivate it.

Palmerbarry

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Re: HOW DO I CLOSE MY ACCOUNT?
« Reply #2 on: June 21, 2018, 07:05:55 PM »
Please if I want to close my account with merrybet how do i do it?
Please I'd like to deactivate my account too. My username is Palmerbarry

If i ve two account and want to close one how do I do it?

ufuomamerrybet

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Re: HOW DO I CLOSE MY ACCOUNT?
« Reply #3 on: June 22, 2018, 02:39:16 PM »
Dear Sir,

We apologize if our service did not meet your expectations. Kindly state the issue as to why you want your account closed and allow us another opportunity to serve you better.                                                                                                 
To close your Merrybet account, please follow these steps:

-      Using a PC/ Desktop, login
-      Click on “Account”
-      Scroll through the options on the left and click on “close account” just under the “settings” option
-      follow the instructions.

Regards.

Henroo88

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Re: HOW DO I CLOSE MY ACCOUNT?
« Reply #4 on: August 16, 2018, 09:05:53 AM »
I want to change my bank details on merrybet. need your help on this. username Henroo88

ufuomamerrybet

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Re: HOW DO I CLOSE MY ACCOUNT?
« Reply #5 on: August 16, 2018, 09:18:03 AM »
Dear Sir,

Please note that for changes to be effected on your account, you will have to upload a valid ID card.
Kindly log into your Merrybet account, click on accounts, click on identity document and upload a valid ID card, a drivers’ license, voters’ card, international passport or national ID card. After a successful upload, send a mail to support@merrybet.com stating your previous bank account details and the one you want to change to.

Regards.

Henroo88

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Re: HOW DO I CLOSE MY ACCOUNT?
« Reply #6 on: August 16, 2018, 09:28:02 AM »
OK. only temporary national ID and voter card is available now. can I upload those?

ufuomamerrybet

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Re: HOW DO I CLOSE MY ACCOUNT?
« Reply #7 on: August 16, 2018, 12:24:07 PM »
Dear Sir,

Kindly note that temporary ID's are not acceptable on our platform. However, you can get a bank statement of account from your bank and upload, it must be signed and stamped please.

Regards.

Henroo88

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Re: HOW DO I CLOSE MY ACCOUNT?
« Reply #8 on: August 17, 2018, 04:36:52 PM »
Ok

ufuomamerrybet

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Re: HOW DO I CLOSE MY ACCOUNT?
« Reply #9 on: August 20, 2018, 10:50:19 AM »
Dear Sir,

Please do upload the temporary ID you have at the moment.

Regards.

Henroo88

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Re: HOW DO I CLOSE MY ACCOUNT?
« Reply #10 on: August 29, 2018, 08:36:26 AM »
ok

ufuomamerrybet

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Re: HOW DO I CLOSE MY ACCOUNT?
« Reply #11 on: September 03, 2018, 10:47:29 AM »
Dear Sir,

Kindly let me know once you've uploaded your ID.

Regards.