Author Topic: ERROR ON MY BETSIP (I WON NOT LOST) Bet number: 144844107  (Read 3304 times)

kinzu

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ERROR ON MY BETSIP (I WON NOT LOST) Bet number: 144844107
« on: June 05, 2017, 11:49:37 AM »
Hello Admin,

I've sent you several emails since the Juventus - Real Madrid match ended and was surprised to see that I lost a bet on your platform and I won the same bet on my order bookie

Juventus vs Real Madrid match ended with a total of 8 yellow cards and 1 red card which equals 10 cards not 9 as shown on my slip

Kindly look into this and correct so that I can use my funds

Username is kinzu

Bet number: 144844107

Thanks

Chidinmamerrybet

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Re: ERROR ON MY BETSIP (I WON NOT LOST) Bet number: 144844107
« Reply #1 on: June 05, 2017, 04:07:36 PM »
Hello,
Kindly note that a call would be placed across to you.


kinzu

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Re: ERROR ON MY BETSIP (I WON NOT LOST) Bet number: 144844107
« Reply #2 on: June 05, 2017, 04:48:25 PM »
I need my funds not phone calls! I don't have time for games here please. This is almost 48 hours that the Juventus Vs Real Madrid match has been played and my betslip is yet to be corrected. I hate it when you guys hod my funds. Please correct the betslip and pay my winnings

kinzu

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Re: ERROR ON MY BETSIP (I WON NOT LOST) Bet number: 144844107
« Reply #3 on: June 06, 2017, 12:07:28 PM »
THIS IS THE LAST CORRESPONDENCE I WILL BE SENDING YOU REGARDING THIS ISSUE. CORRECT BET SLIP 144844107 AND PAY MY WINNINGS!!!

Gentlebreeze

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Re: ERROR ON MY BETSIP (I WON NOT LOST) Bet number: 144844107
« Reply #4 on: June 06, 2017, 03:48:42 PM »
Dear Kinzu,

The yellow card for M. Asensio at minute 91 is not considered for settlements as it was not visible on TV or any other live sources during the coverage. This is why this card is not counted in the clearings. All settlements are made according to all available evidences shown during the coverage.

Best regards.

kinzu

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Re: ERROR ON MY BETSIP (I WON NOT LOST) Bet number: 144844107
« Reply #5 on: June 07, 2017, 10:58:32 AM »
Dear Kinzu,

The yellow card for M. Asensio at minute 91 is not considered for settlements as it was not visible on TV or any other live sources during the coverage. This is why this card is not counted in the clearings. All settlements are made according to all available evidences shown during the coverage.

Best regards.


Gentlebreeze, I want to believe you are of high authority there and you have Opeoluwa Fashakinís contact. It will be good to let him know that his business is about to fall apart due to the careless way my complaint is being handled.

I was expecting an apology from your company because your unreliable data source got results incorrect but if this is the way you choose to play it, Iím totally cool with it.

Visible on TV my ass! If you know ĎMerrybet TVí wonít cover an event or there may be points in a match where there will be no footage for you guys, simply deactivate it to avoid issues like this.

 You are implying here that the match referee: Brych F., gave Asensio the yellow card in his house and there is no records of that in the TV footage, right? Well, thank God for the internet, we have evidence to debunk your excuse for your firmís unprofessionalism.
Check the links below for the full match as covered by BT Sport in Full HD (so you can see the bookings well). I have also included a link to the match statistics on Flashscore

While you are here waiting for my response, you may also want to check Twitter, FB, Instagram, Nairaland and all major forums in Nigeria for feedback on this.

Your customers need to know that you refuse to pay when a bet is won and go stake with more straight forward bookies.

You can check my previous stakes; ₦21,500 is not a problem to me. I have staked more, won more and lost more than that. I also do not bet with your shady company alone so by the time the case is done; trust me, the PR damages this shitty scam will do to your firm will be more than ₦21,500,000,000

For those of you reading this post wondering what is happening here, let me do a quick recap for you. I won a bet and Merrybet has refused to pay me! The ticket number is 144844107. My bet was that the exact number of cards will be 10 in the Juventus Vs. Real Madrid Champions League final played on 3/7/17. The match ended with 8 yellow cards and 1 red card.
    Yellow Card = 1 card
    Red Card = 2 card
That makes the result 10 cards. After the match, I checked my account on Merrybet hoping to payout but Merrybet marked the bet as lost. I quickly went to check flashscore, soccer24 and my other bookie (www.cloudbet.com) where I made the same bet with bitcoins and the bet was won.

I immediately emailed support@merrybet.com when I saw the anomaly and waited 24hrs for them to correct it. 24hrs became 48hrs so I came here to complain. You can follow the rest of the show from my earlier posts.

I have attached screenshots and other evidences to this post. You can also chime in on Nairaland, Facebook and Twitter. Links will be posted shortly

PS Ė Expect correspondence from Lagos State Lotteries Board regarding this matter as Iíve escalated this issue to them after your failure to address the issue within 72 working hours. You may want to choose your words carefully from here on out
Cheers!

https://www.youtube.com/watch?v=pbpMJkg7brY
http://www.flashscore.com/match/nTU1whIG/#match-summary
http://merrybet.net/howtobet

oddyandex

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Re: ERROR ON MY BETSIP (I WON NOT LOST) Bet number: 144844107
« Reply #6 on: June 07, 2017, 05:00:58 PM »
Good morning a tennis match on my ticket was retired Bet ID 145257518 please void it I want to use the winnings on another ticket

Chidinmamerrybet

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Re: ERROR ON MY BETSIP (I WON NOT LOST) Bet number: 144844107
« Reply #7 on: June 13, 2017, 03:43:40 PM »
Hello,
Kindly note that your slip has been updated.