Author Topic: deposit issue  (Read 9609 times)

manager001

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deposit issue
« on: April 04, 2016, 01:24:07 PM »
Good afternoon., Pls kindly  help me.
I fund my acct this morning through ATM machine with 15000
up till now my acct have not been fund.
Plss what happened cos it haven't happen like dat bfr
username =ginari001

Gentlebreeze

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Re: deposit issue
« Reply #1 on: April 04, 2016, 04:49:33 PM »
Good afternoon., Pls kindly  help me.
I fund my acct this morning through ATM machine with 15000
up till now my acct have not been fund.
Plss what happened cos it haven't happen like dat bfr
username =ginari001

If you funded your account via Interswitch/ATM, globaypay or webpay and it wasn't successful or the funds reversed back to your bank account within 24 hours, kindly contact Interswitch via 01-9065000 or corporatesupport@interswitchng.com informing them about the transaction.

Also include the proof of transactions ( eg screen shot of the phone alert or scanned bank debit alert).
You should get a response within 24 hours.


Regards.

fabulouscj

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Re: deposit issue
« Reply #2 on: August 26, 2016, 07:45:39 PM »
i deposited 9900 today. i received error message that my transaction was unsuccessful yet the money was debited from my account. PLS HELP OO

robeto03

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Re: deposit issue
« Reply #3 on: August 28, 2016, 11:41:51 AM »
Good afternoon, I made a deposit of 1100 via globalpay, and I have been debited from my account, but the money has not reflected in my merrybet account, just few minutes ago. Pls help me out. Username robeto03

AmakaMerrybet

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Re: deposit issue
« Reply #4 on: August 29, 2016, 09:53:40 AM »
Dear all,
 We sincerely do apologize for any inconveniences caused as interswitch had a down time all through the weekend.Kindly be notified that if you did not receive a message from us saying your transaction was successful after your transfer or if you got an error message, it means your transaction was not successful. In such situations, Interswitch will reverse your money within 24 hours, but if after this stipulated time, your money has not been reversed, kindly contact their customer care corporatesupport@interswitchng.com, informing them about the issue. When you make payment using interswitch platform or Global Pay, your account is funded instantly; all you need to do is log out and log in. Kindly exercise patience, if your account is not funded within 24 hours or your bank account is not funded, kindly contact interswitch by sending them a mail at corporatesupport@interswitchng.com or zenithdirect@zenithbank.com (Global Pay), your payment will be reversed in 24 to 48 hours. We sincerely apologize for the inconveniences.  You can also quickly go to your bank and request to fill a dispense error form, you bank will reverse it in 7 working days