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Messages - ufuomamerrybet

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1
Bet Slips / Re: Check Bet Slip
« on: February 14, 2019, 11:37:42 AM »
Dear Sir,

Kindly note that the error message is as a result of poor network, please confirm that you have a working network connection.

Regards.

2
General Discussion / Re: Payout
« on: February 13, 2019, 08:36:06 AM »
Dear Sir,

Kindly forward The amount paid out and the name of the bank.

Regards.

3
PayDirect / Re: Bank Patout not credited for more rhan 24 hrs.
« on: February 11, 2019, 03:28:55 PM »
Dear Sir,

Kindly confirm receipt of funds.

Regards.

4
Dear Sir,

You're welcome, thank you for choosing Merrybet.

Regards.

5
Dear Sir,

Kindly note that a password reset has been initiated from our end. Refresh your mail and check, click on the link in the mail and log in with the password sent. Please note that the password can be changed from your settings when you've logged in.

Regards.

6
customer service / Re: BANK PAYOUT NOT COMPLETED
« on: January 28, 2019, 11:37:06 AM »
Dear Sir,

Kindly note that payouts are processed within 24hrs excluding weekends and public holidays. Please give us a call on our payout line if you do not get credited by the end of today.

Regards.

7
Bet Slips / Re: Wrong number of games in my betslip after winning
« on: January 28, 2019, 11:34:34 AM »
Dear Sir,

Kindly note that the system cannot stake a game for a customer.

Regards.

8
customer service / Re: Instant payout problem
« on: January 25, 2019, 02:18:47 PM »
Dear Sir,

Thank you for choosing Merrybet.

Regards.

9
customer service / Re: Change of bank account details
« on: January 25, 2019, 02:18:15 PM »
Dear Sir,

Please note that for changes to be effected on your account, you will have to upload a valid ID card.
Kindly log into your Merrybet account, click on accounts, click on identity document and upload a valid ID card, a driversí license, votersí card, international passport or national ID card. After a successful upload, send a mail to support@merrybet.com stating your previous bank account details and the one you want to change to.

Regards.

10
customer service / Re: Instant payout problem
« on: January 24, 2019, 04:10:56 PM »
Dear Sir,

Kindly note that a notification will be put out once instant payout is available.

Regards.

11
customer service / Re: BET WON BUT MARKED AS LOST
« on: January 24, 2019, 04:10:16 PM »
Dear Sir,

Kindly note that the game was to be decided based on overtime score and not just normal time as stated on the slip.

Regards.

12
PayDirect / Re: Merry Bet Account Fund Not Reflecting
« on: January 24, 2019, 04:08:18 PM »
Dear Sir,

Kindly forward the following details based on the method of deposit used;

Webpay: forward your username, the date you made your payment, the amount you paid and the transaction ID. Itís a code that starts with MBG and can be gotten from the debit alert the bank sent to you or log into your Merrybet account through the computer version, click on account, click on transfers, type in the date of payment and get the transaction ID.

Global pay: forward your username, the amount you paid, the date you made the payment and the transaction ID. Itís a 16 digit code in the debit alert the bank sent to you.

Paystack card deposit: forward your username, the date you made your payment, the amount you paid and the transaction ID. Itís a code that starts with MBG and can be gotten from the debit alert the bank sent to you or log into your Merrybet account through the computer version, click on account, click on transfers, type in the date of payment and get the transaction ID.

Regards.


13
customer service / Re: Bank Payout: Credit My Account
« on: January 22, 2019, 02:21:27 PM »
Dear Sir,

Kindly forward the name of the bank.

Regards.

14
PayDirect / Re: Bank Patout not credited for more rhan 24 hrs.
« on: January 22, 2019, 01:45:37 PM »
Dear Sir,

Kindly note that your details have been forwarded for resolution, please exercise patience your account will be funded.


Regards.

15
customer service / Re: URGENT ACCOUNT REOPENING
« on: January 21, 2019, 10:08:15 AM »
Dear Sir,

Kindly note that a password reset has been initiated from our end. Refresh your mail and check, click on the link in the mail and log in with the password sent. Please note that the password can be changed from your settings when you've logged in.

Regards.

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