Messages

1

General Discussion / Re: PAY OUT

« on: October 23, 2017, 04:37:04 PM »

i did not see anything ohhhh
pls till now nothing ooo

Hello Ollusegun001,

Kindly get a statement of account  from 16th - 18th september from your bank , forward it to support@merrybet.com.We will look into it.
You can reach out to us on our payout contact number on 08166382000.

Regards.

2

General Discussion / Re: PAY OUT

« on: October 23, 2017, 01:32:08 PM »

merrybet please pay me my money oo
i payed out 1100# some weeks back and till now my bank account has not been credited and try to call coustomer care they did not give me any respond
pls help me o am broke pls

Acc Name:Agboola Olusegun Joseph

Acc Number:3050270293

Bank Name:Skye Bank

Merrybet Detail
User Name: Ollusegun01
$idOfTransaction: 196340289 $youMadeThisTransaction: 16.09.17 15:18 $typeOfTransaction: $null
$transactionAmount: 1100.00 NGN

Hello Ollusegun01,

Kindly note that your payout was processed successfully and your account was funded on the 17-9-17.

Regards.

3

customer service / Re: PAYOUT

« on: October 23, 2017, 01:30:55 PM »

merrybet please pay me my money oo
i payed out 1100# some weeks back and till now my bank account has not been credited and try to call coustomer care they did not give me any respond
pls help me o am broke pls

Acc Name:Agboola Olusegun Joseph

Acc Number:3050270293

Bank Name:Skye Bank

Merrybet Detail
User Name: Ollusegun01
$idOfTransaction: 196340289 $youMadeThisTransaction: 16.09.17 15:18 $typeOfTransaction: $null
$transactionAmount: 1100.00 NGN

Hello Ollusegun01,

Kindly note that your payout was processed successfully and your account was funded on the 17-9-17.

Regards.

4

Bet Slips / Re: BET SLIP UPDATE

« on: October 23, 2017, 01:01:23 PM »

Good afternoon Customer Service....
Kindly update the bet slip below.
1pm games has not been updated. Kindly do it for me.

164942492

Hello Kuenee,

Kindly note that your betslip has been updated.

Regards.

5

customer service / Re: POSTPONED MATCH TO FURTHER NOTICE

« on: October 23, 2017, 12:58:46 PM »

I need my money to be refunded due to the match that was postponed to further notice
1. 10-24 07:30   

NK Krsko - NK Rudar Velenje

Halftime/Fulltime

NK Rudar Velenje / NK Rudar Velenje

These are my Details:
Username: Denison2013
Bet ID: 165188986

Hello Dnison123,

Kindly note that the match has been rescheduled for 24-10-17. Also  Postponed match  takes up to 24 hours for a new date to be fixed, if a new date is not fixed,the postponed game will be cancelled and the betslip will be updated.

6

customer service / Re: Payout

« on: October 23, 2017, 12:45:46 PM »

Hi, I'm Yobe kiaka with username yobe01and betID..  #733573. I make a mistake with my bank name and I'm unable to edit it what can I do please... I used union bank of Nigeria instead of United bank of Africa. Please I need help.....

Hello Yobe01
Your Request has been resolved.

Regards.

7

customer service / Re: UNSETTLED BET

« on: October 23, 2017, 12:41:36 PM »

Please kindly settle this bet as the event ended a long time ago on virtual basketball

Hello  Ubongy123

Your betslip has been updated.

Regards

8

Bet Slips / Re: BET SLIP UPDATE

« on: October 16, 2017, 09:25:13 AM »

THE GAME ABOVE WAS POSTPONED FOR MORE 24HRS, FROM 10PM ON THE 13TH OF OCT. 2017 TO 1PM ON THE 15TH OF OCT 2017. WHY WAS IT NOT REMOVED FROM THE SLIP AND PAYMENT MADE ACCORDINGLY? 163579674

Hello Kuenee,

Kindly note that for Colon Fc - Universitario (Double chance and Under/Over 1.5 goals) you chose double chance and over 1.5 goals,but away won by 1 goal hence it's a lost game. Note that over 1.5 goals means 2 goals and above.

Regards.

9

customer service / Re: deposit error

« on: October 16, 2017, 08:58:43 AM »

i made a deposit and it didnt reflect in my account. but my bank debited me. kindly rectify.
user id is 403326

settled! thanks alot!

You are welcome.

Regards.

10

customer service / Re: PASSWORD RESET NOT WORKING

« on: October 16, 2017, 08:58:12 AM »

For the past two days i've been trying to reset my merrybet login details but you people have not sent me an email.What's wrong with your website please resolve this issue ASAP.MY merrybet details USERNAME:macsteen email:okpord8@gmail.com

Hello Macsteen,

Kindly note that the reason you were unable to reset or receive an email concerning a new password was because you did not tick the checkbox for receiving emails when you signed up. However you can try again now.We apologize for any inconvenience.


Regards.

11

customer service / Re: Payment Security Token Challenge

« on: October 16, 2017, 08:46:41 AM »

Hello,

I am trying to make an instant payout on the new website but I'm being asked for my "payment security token".

Is this different from the PIN code I was using for instant withdrawals on the old website? If yes, how do I create or obtain my "payment security token"?

Thank you.

Hello Pipecenturion,

Kindly note that the payment security token is the pin code you created for instant payout.

Regards.

12

customer service / Re: DEPOSIT ISSUE

« on: September 25, 2017, 08:53:10 AM »

Good morning,
Dear Ma /Sir
I founded my account today through atm card
I got alert from my bank GTBank that the money has been deducted even got a confirmation email.
My transaction MBG I received from GTbank is www.merrybet.LANGSTAN9999748241. webpay transaction ID is MBG7963565.  but the money has not reflected
in my merrybet account account I.D
Seaneverdries1
720544
amount 1000 naira
the deposit was made around past 6:27am this morning.  which did not show up on my merrybet account.

Hello Seaneverdries1,

Kindly note that your deposit was successful.

Regards.

13

customer service / Re: Debit issue

« on: September 25, 2017, 08:51:41 AM »

Good morning,
Dear Ma /Sir
I founded my account today through atm card
I got alert from my bank GTBank that the money has been deducted even got a confirmation email.
My transaction MBG I received from GTbank is www.merrybet.LANGSTAN9999748241. webpay transaction ID is MBG7963565.  but the money has not reflected
in my merrybet account account I.D
Seaneverdries1
720544
amount 1000 naira

the deposit was made around past 6:27am this morning.  which did not show up on my merrybet account.

Hello Seaneverdries1,

Kindly note that your deposit was successful.

Regards.

14

customer service / Re: DEPOSIT ISSUES

« on: September 25, 2017, 08:50:40 AM »

Good morning,
Dear Ma /Sir
I founded my account today through atm card
I got alert from my bank GTBank that the money has been deducted even got a confirmation email.
My transaction MBG I received from GTbank is www.merrybet.LANGSTAN9999748241. webpay transaction ID is MBG7963565.  but the money has not reflected
in my merrybet account account I.D
Seaneverdries1
720544
amount 1000 naira
the deposit was made around past 6:27am this morning.  which did not show up on my merrybet account.

Hello Seaneverdries1,

Kindly note that your deposit was successful.

Regards.

15

customer service / Re: webpay issue

« on: September 25, 2017, 08:48:38 AM »

thanks,that was resolved  and i keep having same issue wen i tried to fund my account these days...here another pending issue with id=7962759. THANKS for always helping

Hello tegah000,

Kindly note that your deposit was successful.

Regards.