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Messages - ufuomamerrybet

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1
Bet Slips / Re: PLEASE CHECK THIS SLIP AND KINDLY EXPLAIN
« on: March 02, 2020, 03:12:51 PM »
Hello Codehouse,

Kindly be informed that our new Football bet types with the ‘OR’ option works as follows: if a customer predicts YES, for the bet to be registered as a won bet, only one condition in the bet type must be fulfilled. Also if a customer predicts NO, the bet will be registered as a won bet only if both conditions are fulfilled. For the bet slip sent,
Royston Town - Redditch United (Redditch United to win or Both teams to score) no: This means the Away team will not win and both teams will not score but the game ended 2:1 ( both teams scored). For you to win, both options have to be correct when you select "No".
Boston Utd - Curzon Ashton FC (Curzon Ashton FC to win or Any team clean sheet) no: This means the away team will not win and there will be no clean sheet, both teams will score but the game ended 0:0.

2
Bet Slips / Re: I AM ABSOLUTELY CONFUSED
« on: March 02, 2020, 02:13:26 PM »
Hello Codehouse,

Kindly be informed that our new Football bet types with the ‘OR’ option works as follows: if a customer predicts YES, for the bet to be registered as a won bet, only one condition in the bet type must be fulfilled. Also if a customer predicts NO, the bet will be registered as a won bet only if both conditions are fulfilled.
An example is: (Royston Town - Redditch United):  Redditch United to win or Both teams to score:  NO (Result: 2:1), this means the Home team will not win the match and both teams will not score ( You lost the bet because the home team won the match and both teams also scored).
Another one: (Hartlepool Utd - Eastleigh FC ):        Hartlepool Utd to win or Any team clean sheet:  NO (Result: 2:1), this means the Home team will not win the match and no clean sheet in the match.

3
General Discussion / Re: I AM ABSOLUTELY CONFUSED
« on: March 02, 2020, 02:13:15 PM »
Hello Codehouse,

Kindly be informed that our new Football bet types with the ‘OR’ option works as follows: if a customer predicts YES, for the bet to be registered as a won bet, only one condition in the bet type must be fulfilled. Also if a customer predicts NO, the bet will be registered as a won bet only if both conditions are fulfilled.
An example is: (Royston Town - Redditch United):  Redditch United to win or Both teams to score:  NO (Result: 2:1), this means the Home team will not win the match and both teams will not score ( You lost the bet because the home team won the match and both teams also scored).
Another one: (Hartlepool Utd - Eastleigh FC ):        Hartlepool Utd to win or Any team clean sheet:  NO (Result: 2:1), this means the Home team will not win the match and no clean sheet in the match.

4
customer service / Re: Postpone game
« on: March 02, 2020, 10:56:05 AM »
Hello Ayofe1089,

You made use of the "Cashout" option on the slip.

5
customer service / Re: bi-weekly bonus
« on: March 02, 2020, 10:48:10 AM »
Hello Georgeson,

Do forward your username and your account officer will call with details on how bi-weekly bonus is calculated.

6
Bet Slips / Re: Kindly update my won slip
« on: March 02, 2020, 10:31:27 AM »
HelloManager001,

Your slip has been updated.

7
Bet Slips / Re: Postpone game
« on: March 02, 2020, 10:30:28 AM »
Hello Ayofe1089,

Your slip has been updated.

8
Bet Slips / Re: Update These BetSlips ASAP......
« on: March 02, 2020, 09:56:52 AM »
Hello Ayofe1089,

Your slip has been updated.

9
Bet Slips / Re: pls help update slip
« on: March 02, 2020, 09:50:30 AM »
Dear Georgeson,

Your slip has been updated.

10
customer service / Re: I AM ABSOLUTELY CONFUSED
« on: January 20, 2020, 04:30:08 PM »
Pls kindly analyze and explain to the following outcome if green or red:

1. (Hartlepool Utd - Eastleigh FC )             Hartlepool Utd to win or Any team clean sheet               pick: NO     (Result: 2:1)
2. (Boston Utd - Curzon Ashton FC)          Curzon Ashton FC to win or Any team clean sheet          pick:  NO     (Result: 0:0)
3. (Billericay Town - Wealdstone FC)         Billericay Town to win or Any team clean sheet               pick: NO       (Result: 3:1)
4. (Barrow FC - Atherton Collieries )         Atherton Collieries to win or Any team clean sheet         pick:  NO      (Result: 2:0)
5. (Salisbury City - Eastbourne Borough ) Eastbourne Borough to win or Any team clean sheet     pick:  NO      (Result: 1:0)
6. (Royston Town - Redditch United)         Redditch United to win or Both teams to score               pick:  NO      (Result: 2:1)
7. (Barwell - Peterborough Sports FC )      Draw or Any team clean sheet                                        pick:  NO      (Result: 2:0)

Thanks

Hello sir,

Apologies for the delay in response, the first one means that If a customer predicts NO, the bet will be registered as a won bet only if both conditions are fulfilled i.e the home team not winning the game & no clean sheet in the game.

The second means if a customer predicts NO, the bet will be registered as a won bet only if both conditions are fulfilled i.e the away team not winning the game & no clean sheet in the game., so the second is a won ticket

The seventh means if a customer predicts NO, the bet will be registered as a won bet only if both conditions are fulfilled i.e either team winning the game & no clean sheet in the game, so 2:0 is a lost ticket.

The first and second explanation alternate between 3-6.

Regards

11
customer service / Re: This is new year
« on: January 20, 2020, 03:43:52 PM »
Hello Manager001,

Kindly be informed that your Merrybet account was funded 02.01.2020 by 18:47 pm.

12
customer service / Re: pls help defiine
« on: November 01, 2019, 03:24:10 PM »

Hello sir,

To predict if there will be a draw in the game or if there will be a clean sheet in the game. If a customer predicts YES, for the bet to be registered as a won bet, only one condition in the bet type must be fulfilled. Also if a customer predicts NO, the bet will be registered as a won bet only if both conditions are fulfilled i.e either teams winning the game & no clean sheet in the game.

Thank you for contacting Merrybet Support.

Regards,



Regina. A

hello... please what does this option (draw or any team clean sheet = yes/no) mean ?

13
Bet Slips / Re: BETSLIP WRONGLY MARKED AS LOST
« on: October 09, 2019, 09:04:00 AM »
Hello Paul,

Please be informed that your ticket was lost as your option was for the Home team to win but the Away team won, hence your result. Kindly click on the link below for more information on the event.

https://www.sofascore.com/ross-county-reserve-dunfermline-athletic-reserve/qrtcsCrtc

https://bsportsfan.com/r/1765724/Ross-County-Reserves-v-Dunfermline-Reserves

Thank you for choosing Merrybet! we celebrate YOU, our Champion.

Happy Customer Service Week!
Regards,

14
customer service / Re: CHANGE OF BANK ACCOUNT DETAILS
« on: September 02, 2019, 11:47:03 AM »
Please be informed that your request has been done. However, your account with username "moblaze" has been closed as you can only operate only one Merrybet account.


Regards.

15
PayDirect / Re: change my account number please
« on: September 02, 2019, 11:22:36 AM »
Please be informed that your bank account details have been changed as requested on our WhatsApp platform.

Thank you for choosing Merrybet! Do enjoy the rest of your day.

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